Customer service 9-17, on its way out?
Webinar on demand
Customer service 9-17
on its way out?
Join this webinar with coeo and gain insight into how customer service is changing - what’s driving the shift, the cost of standing still, and how forward-thinking companies are approaching it.
Webinar on demand
Asiakaspalvelu klo 9-17
matkalla ulos?
Liity tähän coeon webinaariin ja saat käsityksen siitä, miten asiakaspalvelu muuttuu – mikä ajaa muutosta, mitä paikallaan seisominen maksaa ja miten eteenpäin katsovat yritykset lähestyvät sitä.
Customer service built for the company - not the customer
Accessibility is changing behaviors
How does 24/7 availability actually affect customers' willingness to resolve their cases? We share concrete insights from coeo's operations in Sweden and Norway - including what happens when customers can act on their own terms.
How the hybrid model works in practice
Neither AI nor humans win on their own. We talk about how to build a customer service that combines the best of both - and what determines which option customers actually choose.
Take the chance to learn more about debt collection in change
Learn more about how customer service in the financial industry is changing - what's driving the shift, where it's really making a difference, and how to position your business for what's coming.
This webinar is for you
working in customer relations, business development or digital transformation in the finance and collections industry.
CEOs and business leaders in finance, collections or credit management
Managers in customer service, operations or business development
Companies evaluating how they meet the customer digitally going forward
